Privacy Policy

This Privacy Policy explains how MW Photography collects, uses and protects personal information when you visit our website, contact us, request a quote, or use our services.

Who we are

MW Photography provides property, hospitality and commercial photography services based on the South Coast, working across Southampton, Hampshire, Dorset and London.

For privacy-related enquiries, you can contact us by email at mw.photography.enquire@gmail.com.

Information we collect

We may collect the following information when you contact us, submit an enquiry form, request a quote, book a service, or communicate with us:

• Your name
• Your email address
• Your phone number, if provided
• Property address, area, or project location
• Details about your property, project, preferred date, and required services
• Any other information you choose to include in your enquiry or correspondence

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Prepare quotes and discuss project requirements
• Arrange bookings and provide photography-related services
• Communicate with you about your project
• Keep records of enquiries, bookings, invoices and business communications
• Improve our website, services and customer experience

Our lawful basis for using your information

We usually process enquiry and booking information because it is necessary to take steps before entering into a contract, to provide services under a contract, or because we have a legitimate interest in responding to enquiries and managing our business.

Where we rely on consent, such as for certain non-essential cookies or analytics preferences, you can withdraw or change your consent at any time using the cookie settings available on the website.

Contact forms

When you submit a contact form on our website, the information you provide is sent to us so that we can respond to your enquiry. Our forms may be processed by a third-party form provider, such as Formspree, for the purpose of delivering your enquiry to us.

Email enquiries

If you contact us by email, we will use your email address and the information in your message to respond to you and manage your enquiry or booking.

Cookies and analytics

Our website uses cookies and similar technologies. Some cookies are necessary for the website to function, while others may help us understand how visitors use the website.

We use CookieYes to manage cookie consent preferences on our website. CookieYes may store your cookie consent choices so that the website can remember your preferences.

We use Google Analytics to understand how visitors use our website, such as which pages are visited and how users interact with the site. Google Analytics may collect information through cookies or similar technologies. Google requires website owners using Google Analytics to disclose that Google Analytics is used and explain how it collects and processes data.

You can manage or withdraw cookie consent using the cookie controls available on our website. You can also control cookies through your browser settings.

Who we share information with

We do not sell your personal information. We may share or process information using trusted service providers where necessary to operate our website, manage enquiries, communicate with clients, provide services, or meet legal and accounting obligations.

These providers may include website hosting providers, email providers, form processing providers, analytics providers, cookie consent providers, accounting or invoicing software, and professional advisers where required.

How long we keep your information

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy.

Enquiry information is normally kept for as long as needed to respond to you and manage any follow-up. Booking, invoice and business records may be kept for longer where required for accounting, tax, legal, dispute-resolution or business record purposes.

How we protect your information

We take reasonable steps to keep personal information secure and to prevent unauthorised access, disclosure, loss or misuse. However, no website, email system or online service can be guaranteed to be completely secure.

Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to request access, correction, deletion, restriction, objection, and data portability in certain circumstances.

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how your personal information has been handled.

External links

Our website may include links to external websites, such as Google reviews or third-party platforms. We are not responsible for the privacy practices or content of external websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Contact us

If you have any questions about this Privacy Policy or how we use personal information, contact us at: mw.photography.enquire@gmail.com.